We’ve put together some commonly asked questions to make your life as a resident at Lennox Flats worry-free!
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Lease Details
Your contract is based on a total amount for the lease term that is divided throughout the lease term. Your 1st installment will be due before picking up your keys on move-in day. Your move-in and move-out months will be prorated based on your move-in/move-out date.
Rent is due on the 1st of the month and late on the 2nd of the month. You will begin receiving late fees on the 2nd of the month.
Although we don’t want to see you go, Lennox Flats offers a relet process that allows you to find a replacement resident to take over the remainder of your lease contract. Once the new lessee is fully approved, your agreement will be terminated with a relet fee. See our Fee Transparency Page for more details.
Rentistry is a convenient and highly effective way to build your credit simply by paying your rent on time. You will be charged 6.95 per month with your monthly charges. Rentistry can improve your credit score and financial wellness throughout your time at Lennox. You may also unenroll at any time by going to Foxen.
What’s Included
- Water/sewer
- Internet
- Valet Trash
- Recyclinig
- Electricity – You wil set up your Electricity by contacting AEP all billing and payments go directly to them.
with your rent installments.
Each month you will be able to see a breakdown of charges on your ledger through the Resident Portal. Typically, each month will include:
- Monthly Installment
- Utilities
- Additional Fees – Covered Carport, Pet Rent, Storage, Rentistry, Liability Coverage
- Situational Fees – Property Damage and Lease Violations
Please see our Fee Sheet for more details.
No! We do not have any furnished units. Students are able to decorate and supply their own furnishings for their apartment home.
We believe in full transparency, please see our Fee Transparency Page for details on any additional charges.
Leasing Process
Lennox Flats will begin leasing for 2026–2027 this Fall.
- On our website, go to Lease Now and select your favorite floor plan.
- You will fill out the application all about YOU. You will have the option to add parking, pets, and a guarantor during this process.
- Once the application is completed, the lease will be generated for you by our team, to electronically sign.
- If you have added a Guarantor, they will be sent a separate email to fill out their application and sign the Guarantor Agreement.
- We will then begin your screening process and communicate any further questions we may have.
- BAM – you’ve signed at the best community in Columbus!
Yes, there is an application fee that is applied to your account after you have been approved. This is due prior to your move in date.
No! Our entire application and lease process can be completed in the comfort of your home from any device.
Living at Lennox Flats
Rent will be paid through the Resident Portal. We accept e-check, credit/debit card, and Money Gram. You can set up a one-time payment or monthly recurring payments. There will be a processing fee based on the form of payment that you choose. You may also provide a check, money order, or cashier’s check to the office.
Our utilities are hassle-free! No setup or deposits required with the exception of your electricity through AEP. Your AEP account can be created as soon as you have the address to your new home!
Trash bin is to be placed outside the door from 5PM - 7PM With the bag inside tied tight and the lid left open. Trash bins must be taken back inside by 9AM the next morning. All boxes/recycling must be placed in a clear see through plastic bag.
Lennox’s maintenance team is here to help! If you have any maintenance concerns, you may submit a request through your Resident Portal. We’ve also partnered with Happy Force, who will immediately reach out to you for more troubleshooting and details.
Our after-hours team is here for maintenance emergencies. These include:
- A complete lack of running water
- Water leaks
- Overflowing toilets
- Sewage backups
- No AC when interior temp is above 85 degrees
- No heat when exterior temp is below 45 degrees
- Apartment lockouts (bedrooms not included)
Please call (614) 408-5364 and Leo will direct you to the appropriate team member. For medical emergencies, fires, or criminal activity, call 9-1-1 first.
Our state-of-the-art fitness center is open 24/7. The pool is open Memorial Day-Labor Day with daily hours of 10:00 AM to 10:00 PM.
Pets must be at least one year old, no more than two per household. Contact the office at (614) 408-5364 with any questions about breed restrictions.
Yes, transfers are possible at the end of your lease. If another unit is available, we’ll assist with the transfer process. A 300 transfer fee applies.
You will receive your key code in your welcome email.
You can have packages delivered to your front door or to the leasing office (815 Kinnear Rd). You’ll also be assigned a mailbox for regular mail and small packages.
University Resources
Parking
Yes, we offer FREE Parking, if you would like a covered carport, please contact the office for more details.
Visitors and guests must park in the designated visitor parking spaces or pick up a guest parking tag from the leasing office.
Yes, we will tow vehicles at the owner’s expense if they are parked in reserved space or illegally parked.
Parent/Guarantor
Just like your student, you have access to your own Resident Portal. Sign in using the Guarantor’s email and password set up during the application process. Go to payments, select Pay Now, add New Payment Method or select an existing payment method, Submit Payment. You can also set up auto-payments from this section.
You can pay your rent installments early or in full. Please be advised a credit will sit on the resident’s account and the installments will be pulled out each month. Remember to include any additional monthly fees such as parking, pets, or storage. Utilities will vary based on usage; we recommend adding an additional amount to cover this cost or you will have a balance at the end of the lease term.
Lease Details
Your contract is based on a total amount for the lease term that is divided throughout the lease term. Your 1st installment will be due before picking up your keys on move-in day. Your move-in and move-out months will be prorated based on your move-in/move-out date.
Rent is due on the 1st of the month and late on the 2nd of the month. You will begin receiving late fees on the 2nd of the month.
Although we don’t want to see you go, Lennox Flats offers a relet process that allows you to find a replacement resident to take over the remainder of your lease contract. Once the new lessee is fully approved, your agreement will be terminated with a relet fee. See our Fee Transparency Page for more details.
Rentistry is a convenient and highly effective way to build your credit simply by paying your rent on time. You will be charged 6.95 per month with your monthly charges. Rentistry can improve your credit score and financial wellness throughout your time at Lennox. You may also unenroll at any time by going to Foxen.
What’s Included
- Water/sewer
- Internet
- Valet Trash
- Recyclinig
- Electricity – You wil set up your Electricity by contacting AEP all billing and payments go directly to them. with your rent installments.
Each month you will be able to see a breakdown of charges on your ledger through the Resident Portal. Typically, each month will include:
- Monthly Installment
- Utilities
- Additional Fees – Covered Carport, Pet Rent, Storage, Rentistry, Liability Coverage
- Situational Fees – Property Damage and Lease Violations
Please see our Fee Sheet for more details.
No! We do not have any furnished units. Students are able to decorate and supply their own furnishings for their apartment home.
We believe in full transparency, please see our Fee Transparency Page for details on any additional charges.
Leasing Process
Lennox Flats will begin leasing for 2026–2027 this Fall.
- On our website, go to Lease Now and select your favorite floor plan.
- You will fill out the application all about YOU. You will have the option to add parking, pets, and a guarantor during this process.
- Once the application is completed, the lease will be generated for you by our team, to electronically sign.
- If you have added a Guarantor, they will be sent a separate email to fill out their application and sign the Guarantor Agreement.
- We will then begin your screening process and communicate any further questions we may have.
- BAM – you’ve signed at the best community in Columbus!
Yes, there is an application fee that is applied to your account after you have been approved. This is due prior to your move in date.
No! Our entire application and lease process can be completed in the comfort of your home from any device.
Living at Lennox Flats
Rent will be paid through the Resident Portal. We accept e-check, credit/debit card, and Money Gram. You can set up a one-time payment or monthly recurring payments. There will be a processing fee based on the form of payment that you choose. You may also provide a check, money order, or cashier’s check to the office.
Our utilities are hassle-free! No setup or deposits required with the exception of your electricity through AEP. Your AEP account can be created as soon as you have the address to your new home!
Trash bin is to be placed outside the door from 5PM - 7PM With the bag inside tied tight and the lid left open. Trash bins must be taken back inside by 9AM the next morning. All boxes/recycling must be placed in a clear see through plastic bag.
Lennox’s maintenance team is here to help! If you have any maintenance concerns, you may submit a request through your Resident Portal. We’ve also partnered with Happy Force, who will immediately reach out to you for more troubleshooting and details.
Our after-hours team is here for maintenance emergencies. These include:
- A complete lack of running water
- Water leaks
- Overflowing toilets
- Sewage backups
- No AC when interior temp is above 85 degrees
- No heat when exterior temp is below 45 degrees
- Apartment lockouts (bedrooms not included)
Please call (614) 408-5364 and Leo will direct you to the appropriate team member. For medical emergencies, fires, or criminal activity, call 9-1-1 first.
Our state-of-the-art fitness center is open 24/7. The pool is open Memorial Day-Labor Day with daily hours of 10:00 AM to 10:00 PM.
Pets must be at least one year old, no more than two per household. Contact the office at (614) 408-5364 with any questions about breed restrictions.
Yes, transfers are possible at the end of your lease. If another unit is available, we’ll assist with the transfer process. A 300 transfer fee applies.
You will receive your key code in your welcome email.
You can have packages delivered to your front door or to the leasing office (815 Kinnear Rd). You’ll also be assigned a mailbox for regular mail and small packages.
University Resources
Parking
Yes, we offer FREE Parking, if you would like a covered carport, please contact the office for more details.
Visitors and guests must park in the designated visitor parking spaces or pick up a guest parking tag from the leasing office.
Yes, we will tow vehicles at the owner’s expense if they are parked in reserved space or illegally parked.
Parent/Guarantor
Just like your student, you have access to your own Resident Portal. Sign in using the Guarantor’s email and password set up during the application process. Go to payments, select Pay Now, add New Payment Method or select an existing payment method, Submit Payment. You can also set up auto-payments from this section.
You can pay your rent installments early or in full. Please be advised a credit will sit on the resident’s account and the installments will be pulled out each month. Remember to include any additional monthly fees such as parking, pets, or storage. Utilities will vary based on usage; we recommend adding an additional amount to cover this cost or you will have a balance at the end of the lease term.
